Halifax and Lloyds DOWN: Online banking not working as customers can’t access accounts

Halifax and Lloyds DOWN: Online banking not working as customers can’t access accounts 1120318

Halifax and Lloyds customers have been left unable to login to their accounts this morning following a major outage across the UK.

Thousands of customers have flooded social media to report the outage, which has left customers unable to login to their accounts via the bank’s online portals.

Independent website DownDetector, which tracks social media posts around a topic to monitor outages across the globe, shows hundreds of Halifax and Lloyds customers reportedly being hit by the network troubles.

The first reports of an outage to the online banking sites first appeared online at around 10am GMT.

According to DownDetector’s crowd-sourced data, the outage appears to hit users across the whole of the United Kingdom.

Users have also taken to social media to complain of the issues with one saying: “If anyone is with Halifax be aware all our systems are down.”

And another added: “If you’re wondering why your card is failing and you can’t use your Halifax bank account today, everyone’s having the same problem, it’s apparently down to an issue with IT. No ETA when it will be fixed.”

This outage comes as similar issue hit NatWest users earlier today.

Customers were reportedly left unable to access their accounts on payday, because of an error relating to Natwest’s online banking system.

Many took to social media to complain about the issues which left them unable to log in online, check their bank balance or transfer money.

One customer said: “@NatWest_Help is there problems with your website? I can’t get onto my online banking through a browser and I need to put money into my current account today for direct debits!!”

Whilst another added: “@NatWest_Help can’t transfer in the mobile app, online banking is taking an age to load.



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