A Christmas grotto criticised by families over conditions at the attraction will reopen on Saturday after improvements were put into place on the advice of safety chiefs.
It comes after a number of people demanded a refund after visiting Reindeer Lodge at Black Meadows Farm in Leeswood in Mold last weekend.
Families who shelled out up to £60 were dismayed when they found piles of rolled turf that had not been laid, muddy paths and builders’ equipment in plain view.
Following complaints to Flintshire Council, officers visited the site and issued a legal notice, insisting improvements had to be made in a number of areas before it could be reopened to the public on Saturday, when 4,000 visitors are expected.
They also requested that representatives from North Wales Fire and Rescue Service and the Health and Safety Executive (HSE) attend the visit to provide further advice and guidance.
Officers returned on Friday and said good progress has been made in meeting the requirements of the notice, so the attraction will reopen.
Visitors had described the attraction as “a muddy hell hole” and mentioned “grumpy elves, bored reindeer and going home covered in mud”.
But the organisers have now told the Daily Post that they have worked tirelessly to make the attraction more festive and to address any safety concerns.
A spokesman for Reindeer Lodge said: “The fire marshal and HSE have attended.
“They wanted some additional lighting and fencing which has been added in the areas requested.”
The spokesman said the attraction’s opening weekend was “not what we desired”.
“The turf was supposed to be laid on the Friday, but because of the weather it went down on the Sunday instead,” they said.
“People last weekend did get muddy feet but now a lot of wood chip has gone down on the paths.
“A lot more decorations have gone up and it all looks really good, although we are still working on the car park.
“It’s not been an easy week but, out of the 4,000 people that came last weekend, 19 people want a refund, and we have asked them to come back this weekend to take another look. Most people are happy with that.”
The attraction costs up to £19.95 for adults and up to £15.95 for children.
A Flintshire Council spokesman said: “The company have made good progress in meeting the requirements of the legal notice and upon completion of some minor works we understand the attraction will open tomorrow.”
Source : DailyPost